Privacy Policy
Important website information for visitors, buyers, dealers and project teams using CitiSolutions Hospitality online resources.
This Privacy Policy explains how CitiSolutions Hospitality Products Pvt Ltd handles information submitted through this website, WhatsApp enquiry links, email links and contact forms.
Information We May Collect
Visitors may voluntarily share name, phone number, email address, city, company name, product interest, quantity, property type, project timeline and enquiry notes. This information is collected only when a visitor chooses to submit it.
How We Use Information
- To respond to product, dealer, quotation, installation or service enquiries.
- To understand product interest such as hotel locks, RFID locks, smart safes, DND panels or energy saving switches.
- To share brochures, datasheets, model references or consultation guidance requested by the visitor.
- To improve website content, enquiry flow and business communication quality.
WhatsApp, Email and Call Links
When visitors use WhatsApp, call or email buttons, the communication is handled through the visitor's selected app or telecom service. Information shared there is used for business response and product consultation.
Cookies and Analytics
The website may use basic technical cookies, server logs or analytics tools to understand page performance, visitor navigation and device compatibility. These tools help improve user experience and do not require visitors to submit personal details.
Information Sharing
Enquiry information may be shared internally with authorised team members or relevant business partners only when needed to respond to a product, dealer or service requirement. Personal information is not sold as a marketing database.
Data Retention
Business enquiry information may be retained for follow-up, quotation, service reference, accounting or compliance purposes as reasonably required.
Visitor Choices
Visitors may contact CitiSolutions Hospitality Products Pvt Ltd to request correction, clarification or reasonable removal of enquiry information submitted through this website.
Contact
For privacy-related requests, contact info@chppl.in or call +91 96866 99993.